Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Bring authentic Asian cooking into your kitchen with the Ken Hom Bamboo Steamer. Designed in a traditional style and crafted from natural bamboo, this steamer fits neatly over a wok or saucepan, allowing steam to circulate evenly for gentle, nutrient-preserving cooking. The two stackable tiers let you steam multiple dishes at once — ideal for dumplings, vegetables, fish, and more.
Steaming is one of the healthiest cooking methods, helping retain nutrients and natural moisture without the need for added oils. Lightweight, durable, and easy to use, the Ken Hom steamer is a simple way to achieve restaurant-quality results at home.
• 20cm diameter — suitable for use with Ken Hom woks and most cookware. • Two stackable tiers allow steaming of multiple dishes simultaneously. • Slatted bamboo base promotes even steam circulation. • Natural bamboo construction. • Healthy cooking method — preserves nutrients without added fats. • Capacity suited for serving up to 4 people.
Care: Wipe clean with a damp cloth. Do not soak or place in the dishwasher. Allow to dry completely before storing.