Feel free to browse our online selection at your own pace. Once you've made your choice, you can collect your purchase from our store when it is ready, as shown by the product page's collection estimate, or at your convenience within the next seven days. Please wait for your collection confirmation email before visiting.
For items in store, collection is ready in 2 hours when ordered during trading hours before 3pm Monday to Saturday or noon Sunday. Orders placed before opening are ready today; orders placed at or after the cutoff are ready the next day. Items sourced to order are ready on the despatch estimate shown on the product page. Please wait for your collection confirmation email before visiting.
Orders are kept for a maximum of 14 days. After this time, the order will be cancelled and a refund will be processed back to the original payment method. Please allow up to 14 days for refunds to show in your account. Our customer service team will contact you when your order has been cancelled.
Yes, the person collecting your order will need to present a copy of the order confirmation as proof of purchase and present valid photo identification such as a passport or driving licence.
When collecting your order you must present a copy of the order confirmation and suitable photo identification such as a passport or driving licence.
