Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Ah, the multi-purposers. Who doesn’t love them? The Soft Touch Santoku Knife is definitely one of them. The Japanese word ""santoku” means “three uses” - slicing, dicing and mincing – which this handy Japanese Chef’s knife does so well. See that blade edge, those hollows create air pockets to help reduce food clinging to the blade. This makes it perfect for all sorts of cutting tasks. And its soft touch handle means added comfort every time you use it. Quick. Easy. Comfortable. Multi-functional. What’s not to love?
Features
Super sharp, taper ground blade
High quality stainless steel
Soft textured secure grip handle
Contoured, comfortable handle
5 year guarantee
Usage & care
Let's face it. Good knife care makes lighter work of kitchen chores and we're all for that! Dishwashers may be a godsend for everything else, but not your knives because it damages the blade. So always hand wash with a soft cloth and dry immediately. Remove stains with a mild, non-abrasive cleaner and wash well before use.
