Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
It's a busy life, so how about a little help in the kitchen. When it comes to cooking, your knife is the main act, and we know it needs to be perfect. Enter, our Signature Stainless Steel 18cm Santoku Knife. Made with Japanese stainless steel for a high performance blade that is extremely sharp. The knife's seamless construction helps to avoid food traps for the ultimate in hygiene, and a contoured handle for comfort and control, its the perfect addition to your kitchen knife collection.
Features
Precision sharpened, taper ground blade with air pockets to reduce food cling
Japanese stainless steel blade for sharpness and edge retention
Signature handle for performance & comfort
Seamless construction for easy cleaning
10 year guarantee
Usage & care
Let's face it, good knife care makes lighter work of kitchen chores and we're all for that! Dishwashers may be a godsend for everything else, but not your knives because detergents can cause corrosion and blunt your knives. So always hand wash with a soft cloth and dry immediately. Remove stains with a mild, non-abrasive cleaner and wash well before use.
