Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Meet the Hampton — a shoulder tote that works as hard as you do. Powered by PackIt's patented EcoFreeze™ technology, gel is built directly into the walls of the bag, so your food stays cold for hours without a single ice pack. Just fold it flat, freeze overnight, and it's ready to go.
Whether you're packing lunches for the kids or meal-prepping for a long workday, the roomy rectangular base fits PackIt's Mod Lunch Bento™ and Mod Snack Bento™ containers perfectly. The shoulder straps keep your hands free for the commute, the school run, or everything in between.
What's included
Freezable gel walls — no ice packs needed
Folds flat, freezes in 12 hours
Zip closure locks in cool, dry air
Exterior slip pocket for utensils & essentials
Shoulder straps for hands-free carrying
Fits Mod Lunch Bento™ & Mod Snack Bento™
Safe & clean Made from nontoxic poly canvas with a food-safe, waterproof lining. Free from PVC, BPA, phthalates, and lead. Interior wipes clean; spot clean the exterior.
