Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
So now you can glide through a chuck roast or pork shoulder like its a butterfly filet mignon. Its all about making mealtimes easy and enjoyable, just the way you like it.
Features
Fine serrations for easy slicing
Qualiy stainless steel blade and handle
Contoured handles
Dishwasher safe
5 year guarantee
Usage & care
Let's face it. Good knife care makes lighter work of kitchen chores. And we're all for that! Dishwashers may be a godsend for everything else, but not your knives because it damages the blade. So always hand wash with a soft cloth and dry immediately. Remove stains with a mild, non-abrasive cleaner and wash well before use.
