Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
A large 36 x 24cm silicone trivet from Zeal, for protecting the bench from hot pans, lasagne dishes and roasting trays straight out of the oven. The non-slip silicone surface won't shift under a heavy dish, and the flat 3mm profile stores easily in a drawer between uses.
Silicone construction, BPA free
Heat resistant to 250°C
Non-slip surface holds heavy roasting dishes
36 x 24cm — fits a lasagne or roasting tray
3mm thick, stores flat in a drawer
Food safe
Dishwasher safe
Colour: Supplied in one colour from the Forest Blush palette — Forest Green, Rose Pink or French Grey. Colour dispatched at random based on current stock. If you need a specific colour, get in touch before ordering.
