Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Wine B Gone removes most red wine stains (both old and new) and is equally effective with fruit juices, sauces, cooking oils, coffee, cosmetics, some ink and pet stains.
Wine stain remover spray suitable for use on most fabrics and carpets!
100% biodegradable.
Testing on a small inconspicuous patch first is always advised.
Carded packaging.
Directions: Works best onwet stains. The product does not contain any bleach therefore it is safe to use on most fabrics and carpets.
Shake gently
For spills that are smaller than 20mm, spray directly onto surface and saturate well for approximately 10 sprays. You cannot cause damage by over spraying.
For large sprills, blot with dry paper towel to remove as much wine as possible. then remove the sprayer and pour directly onto the fabric or carpet and saturate.
Check progress after a couple of hours and re-saturate the area if it seems to be drying out while there is still a noticable stain.
For fabrics launder or or dryclean the area once the stain has been treated.
For old Stains: Stains that have set are much harder to remove and may only lighten. Follow directions and reapply until you see results.