Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Effortless wearing thanks to ISO certified shock and water resistance
Antimagnetic protection shields movement from electropollution to ensure accuracy
High-end tool-free changeable steel bracelet, for quick personalization
Embrace the Mountaintop
Tuning in to your environment means you can respond and adapt at speed. The Journey 1884 with quartz movement was designed in homage to both the natural world and its engineering DNA. With its antimagnetic protection to shield the movement from electropollution, you can trust its accuracy in any surroundings, and the steel bracelet makes a strong style statement. Reflecting its industrial roots in the finishing, engraved 1884 date and Swiss-Army-Knife-inspired shapes, it will guide you to journey adventurously Ð the Swiss way.
