Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Ditch the waste and stick with precision. The Tovolo TrueBake Silicone Baking Mat is a reusable, non-stick liner that fits standard half-sheet pans with no trimming required. It promotes even baking, reduces waste, and wipes clean in seconds.
Fits standard half-sheet pans (42 × 29 cm)
Naturally non-stick surface releases food easily without grease or sprays
Printed measurement grid for spacing and portion control
Heat-resistant up to 260 °C – perfect for baking, roasting, and candy-making
Protects pans from scratches and wear
Thin, flexible design promotes airflow and consistent browning
