Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Bring timeless Japanese-inspired design into your tea ritual with the Teaology Cast Iron Teapot 500ml in striking red with black accents. Handcrafted from heavy-duty cast iron, this teapot is designed to retain heat longer, keeping your brew warmer for extended enjoyment.
The ribbed exterior adds both elegance and texture, while the vibrant red enamel finish contrasts beautifully with the black handle and detailing. Inside, the enamel coating helps preserve the natural flavour of your tea and prevents rusting. Perfect for everyday use or as a statement piece at gatherings, this teapot pairs tradition with durability in every pour.
Ideal for loose-leaf teas, herbal infusions, and quiet moments of reflection, the Teaology Cast Iron Teapot makes every cup feel special.