Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Soft and subtle, Satin Finish leaves a beautiful semi-gloss appearance. The Satin finish is made using a final step of being brushed with a vertical grain across the surface, leaving an elegant softness to the touch.
Designed for both form and function, our 18/0 stainless steel is made from the highest quality materials. Durable, practical and dishwasher safe our stainless steel products are made to last whist also looking sophisticated and ageless.
Dishwasher safe products are essential for any hospitality business. Our dishwasher safe items are guaranteed to stand up against everyday commercial use rigours without compromising their original lustre or finish.
Designed to stand out, each set of the beautiful Tablekraft Cutlery collection has been Gift Boxed making it retail and gifting ready.
Our beautifully shaped and crafted cutlery ranges now make it easier to identify. Each piece is cleverly stamped with the range name, making re-ordering your current style effortless.
