Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Make your treats unforgettable with The Sweet Sticks Mini Messages. The tiniest tool with the biggest impact!
Add a personalised message to your loaded cookies, brownies, cupcakes, or any sweet creation and instantly turn it into a moment worth remembering. These little legends are small enough to keep the spotlight on the flavours, yet bold enough to make every bite feel special.
Using them is as easy as it gets:
Roll your fondant thin, press down your Mini Message, lift it up, flip it, and voilà! A crisp, clean cut that looks like it came straight out of a pro bakery. No fuss, no fiddling, just perfection.
It’s the simplest way to add magic to every order, celebration, or “just because” treat.
Size: H27mm x W17m
Made in Australia with our partners at Custom Cookie Cutters, using food-grade biodegradable plastic made from renewable resources like corn starch, sugarcane, tapioca, and potato starch.
Care Instructions:
Hand wash only
Keep below 50°C (122°F)
Do not place in dishwasher
Your treats already taste amazing — now let’s make them look the part. Want your customers saying “OMG where did you get that?” every time? This is how.
