Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Uncompromising quality and exceptional value have made SCANPAN Classic knives a best selling line of kitchen cutlery. Each knife is crafted from the finest grade German stainless steel. The blade is expertly ground, honed and tested. The angle is exact, uniform from bolster to tip and the curve flawlessly tapered. All blades of SCANPAN Classic Knives are Rockwell® ; tested to ensure that the knife if tempered and hardened to perfection. With their slip resistant ergonomic handles, SCANPAN Classic Knives provide a grip of comfort, security, and control. All SCANPAN Knife sets and individual knives are guaranteed for 10 years. These shears are perfectly weighted and balanced with an ergonomic handle that is equally comfortable for both left and right handed users.
