Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Simple and stunning, this delicately designed range enhances and showcases many cuisine styles. Durable with a brilliant glaze, Royal Bone China Ascot withstands the rigours of everyday use.
Combining the graceful look of bone china with the strength of porcelain, Bone Porcelain delivers elegance and stability to any table setting. Its exceptional resilience and visual grace will be sure to impress.
Stylish and functional, our range of Light-Weight dinnerware is ideal for daily use. Produced to the highest of standards this collection was designed with the commercial market in mind.
Innovative and elegant, this Ultra-White collection delivers classic appeal with stunning clarity and brilliance. Using only premium materials, this range doesnÕt consist of any lead, cadmium or animal components, making each piece Ultra-White and extremely durable.
