- SKU 541565S=RO
- Brand Robert Gordon
- Product Type Cup
Product Codes
- Supplier Product Code 541565S
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Specifications
- SKU 541565S=RO
- Brand Robert Gordon
- Product Type Cup
Product Codes
- Supplier Product Code 541565S
Robert Gordon Merchant Saucer Charcoal
Regular price
$10.95
GST Included.
Adding product to your cart
Available to order
Despatched in 5 business days
Click and collect ready in 5 business days
Shipping Rates
- Standard: Flat rate $13.95 (inc. GST) for orders below $175.
- Free Shipping: Orders $175 and over.
- Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Despatch
- See the selected item's despatch availability on the product page.
- Tracking emailed once shipped.
- Despatch is when your order leaves us. Carrier transit time is additional.
Express Shipping
Express uses a priority courier. The selected item's despatch availability still applies.
Supplier Orders
For items sourced from our suppliers, you can choose to wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
- International shipping available worldwide. Rates calculated at checkout.
- United States: All duties and tariffs prepaid by TEU.
- All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damage within 7 days of delivery, with photos of the item, the outer carton, the internal packaging and the shipping label. Claims require all of this packaging, so keep it until the claim is resolved. Approved claims are resolved by refund or replacement.
Visit Us
The Essential Utensil
428 Swift Street
Albury, NSW 2640
Trading Hours
| Monday to Friday | 9:00am to 5:00pm |
| Saturday | 9:00am to 5:00pm |
| Sunday | 10:00am to 2:00pm |
Click and Collect
Order online and collect in-store for free. You'll receive an email when your order is ready for pickup.
Change of Mind
- Refund, store credit or exchange within 30 days of purchase, the choice is yours.
- Unused and in original, re-saleable condition, in its original packaging with all accessories, manuals and bonus items.
- Proof of purchase is required.
- For postal returns, return freight is paid by you.
- Change of mind refunds cover the product cost. The original shipping and delivery charges remain paid.
Change of mind returns cover eligible retail purchases. For clearance and reduced to clear items, food and consumables, hygiene or safety restricted items, and special order or bulk and commercial quantities, our support for faulty goods applies.
Contact us first so we can note your return. Online customers can also use the self-serve portal at account.essentialutensil.au.
In Store
The same policy applies to in-store purchases. Bring the item and your proof of purchase to 428 Swift Street, Albury.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Call us on (02) 6021 8455 or email info@essentialutensil.com.au.
Warranty
All products are covered by their respective Australian warranties. We facilitate warranty claims with the manufacturer on your behalf.
Gift Cards & Bundled Items
Gift cards and gift vouchers are redeemable exclusively for store purchases.
Return bonus, free and bundled items with the original purchase for a full product refund. Keep a bonus or bundled item and its value is deducted from the refund.
Specifications
Robert Gordon Merchant Saucer Charcoal
Regular price
$10.95
GST Included.