Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
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Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
"Le Ballet" by Rak Porcelain, a Bone China collection.
Inspired by the finesse and grace of classic ballet. Elegant silhouettes, supple stances and technical brilliance celebrate in symphony to unveil three of our gallant ranges BRAVURA, FEDRA and SPECTRA.
'Bravura' is designed by The Robin Levien Studio of UK featuring an elegant assortment of pieces which are universally functional.
'Fedra' was designed by RAK Porcelain's inhouse design team and consists of a comprehensive spectra of shapes. What is common to all three ranges is their sublime shapes and dazzling translucency at the same time a product which is light, but sturdy for the rigors of hospitality.
These ranges are manufactured using certified natural mineral powders making them light weight and highly translucent in radiant ivory which is ethereal.