Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
With its fine design and high-quality production, Grazia creates a different style that is distinctive.
Combining comfort and aesthetics, the collection takes its beauty from its naturality. It is a natural choice for simple and elegant presentations with its nobility.
Made from Alumilite (aluminated porcelain) this unique product has the same surface resistance as hard porcelain with the creamy colour of soft porcelain. It has been designed to be suitable for all kinds of usage.
With is solidified structure, transparency, high mechanical and surface strength and creamy colour of soft-paste porcelain, Alumilite is the ideal choice when manufacturing a durable and aesthetic product.
