Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
The last thing you want when cleaning up a spill to deal with an unwieldy paper towel roll. The OXO Good Grips Steady Paper Towel Holder is engineered for one-handed tearing, so you get precisely the amount you need, no matter the mess. Smooth rotation lets you rip on the run, and the raised lip keeps even jumbo-sized rolls contained. The weighted, non-slip base provides extra stability, while the sleek, stainless steel construction and built-in carrying knob fit in any room in your house.
Convenient carrying knob for easy transport
Smooth rotation for effortless ripping
One-handed design for quick cleanup
Stainless steel construction complements any kitchen décor
