Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Designed to maximise drying, also doubles as a trivet
Our Silicone Drying Mats feature a unique rib design that aerates and elevates items, keeping them clean and sanitary. Mat can be rolled up or hung for storage. Heat resistant up to 425°F, so you can use as a trivet. Large enough to accommodate frying pans and platters.
Sized to fit large items such as 12″ frying pans, platters, salad bowls and more
Unique ribbed design helps dry items by maximizing drainage and aeration
Soft, non-slip surface protects delicate items like stemware and is easy-to-clean
Flexible silicone Mat can be rolled up or hung for storage
