Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Create up to 21 different cuts with thickness settings in .5-mm intervals, straight and wavy blades, and built-in julienne and French fry blades. The indicator window shows each setting from above, so you can prep like a chef without needing professional knife skills – or a knife at all.
Easily create precise slices for professional-quality results
Create up to 21 different cuts with thickness settings in .5-mm intervals, straight and crinkle/waffle blades, and built-in julienne and French fry blades
Angled Japanese stainless steel blade
Parallel surfaces create even slices without wedging, even for thick slices
Easy-turn knob is non-slip for quick adjustments
Indicator window clearly displays thickness setting from above in inches and millimeters
Spring-loaded food holder features a wide rim to protect fingers and stores on underside of Mandoline
Textured runway prevents food from sticking
Non-slip leg provides stability and folds for compact storage
