Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Big on capacity. Smooth on the sip. Built for everyday motion.
The Owala SmoothSip Slider Travel Mug 20oz is your daily sidekick for hot coffees, iced lattes, or cold brews on the go. Featuring Owala’s signature SmoothSip opening and a leak-resistant slider lid, it delivers clean, controlled sipping—without spills, dribbles, or drips.
With triple-layer insulation, it keeps drinks hot for up to 6 hours or cold for up to 20, while the lockable slider lid lets you open or close it with one hand. The 20oz (590ml) size hits the sweet spot between compact and generous, making it ideal for commutes, office days, or long errands.
20oz (590ml) capacity
SmoothSip opening for mess-free, splash-free sipping
Lockable slider lid for one-handed, leak-resistant use
Triple-layer insulation keeps drinks hot or cold
BPA- and phthalate-free
Dishwasher-safe lid; hand-wash body
Fits most car cup holders
Designed for coffee, tea, or iced drinks
The travel mug you’ll reach for every morning. In stock now with same-day dispatch Australia-wide from one of Australia’s largest Owala stockists.
