Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Stop searching—you’ve found me. I’m FreeSip Tumbler, the tumbler of all tumblers. With my comfy side handle, I’m easy to grab and impossible to put down. I slide perfectly into cupholders, so no more awkward juggling acts in the car. And let’s not forget my magic 2-in-1, sip-or-swig spout. I’m not just another tumbler, I’m the one you’ve been waiting for.
Product Features
Stainless steel bottle Comfy, ergonomic side grip
Double threaded lid for both left and right handed drinking
Patented FreeSip spout with a built-in straw that lets you sip or swig
