Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
The Owala Kids Stainless Steel Insulated Tumbler 12oz offers superior durability and temperature control, keeping drinks cold for hours. Its double-wall vacuum insulation and leak-proof design make it the go-to for busy families seeking performance and practicality.
The flip-top lid and chew-resistant straw ensure safe, easy sipping. Built from high-grade, BPA-free stainless steel, it resists dents, odours, and stains — ready for everything from school to sports to the great outdoors.
12oz / 355ml capacity – ideal for cold water, juice, or milk
Double-wall vacuum insulated – keeps drinks cold for hours
Durable stainless steel – resists dents and odours
Leak-proof lid with flip-top spout
Flexible, chew-resistant straw
Wide opening for easy cleaning and ice cubes
Dishwasher safe lid (hand-wash body recommended)
Available in five vibrant colourways
Designed for ages 3+
Tough enough for everyday use, smart enough for all-day hydration.
