Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Enjoy nutritious hot and cold meals together with the OmieBox UP Hot & Cold Bento Box — the next evolution of the original OmieBox.
Designed with a streamlined, compact profile, OmieBox UP is built for bigger appetites and smarter organisation. It features a larger 350 ml stainless steel vacuum-insulated food flask to keep meals warm for up to six hours, plus two spacious compartments for fresh fruit, veggies, or snacks. The included ice pack keeps cold food crisp, while the removable divider allows custom portioning.
Made from 100 % food-safe, BPA-free materials, OmieBox UP is completely leak-proof, easy to open for little hands, and includes a name tag for personalisation. With its vibrant colour range and modern design, it’s the perfect lunch companion for school, travel, or day-to-day adventures.
Features:
Packs hot & cold food together in one box
Compact, streamlined design for easy carrying
350 ml 18/8 stainless steel vacuum-insulated flask keeps food warm up to 6 hours