Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Personalise your child’s lunchbox with the Omie Name Tag, designed specifically for the 8650 OmieBox UP. This genuine replacement accessory lets you easily label your OmieBox with your child’s name, making it simple to identify at school, daycare, or outings.
Crafted from durable, food-safe materials, the name tag slides securely into the OmieBox UP’s built-in slot and stays firmly in place throughout daily use. Mix and match colours to complement your OmieBox and accessories for a coordinated look.
Features:
Compatible with 8650 OmieBox UP (not suitable for 8651 OmieBox V2)
Allows personalisation with your child’s name
Durable, food-safe, and BPA-free construction
Slides in easily and stays securely in place
Mix-and-match colours to match your Omie accessories
