Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Pouring in or out, the curves of this decanter gently disperses the wine providing superior aeration & oxygenation.
2 Phase Aeration Process:
Phase One: The process begins by pouring the wine into the decanter. The wine travels strategically down and over the sides of the decanter, providing superior aeration and oxygenation.
Phase Two: When serving, the wine is gently dispersed over the specially designed curves providing a second aeration phase which maximizes the scent and flavour of the wine.
Proven Benefits of Aerating wine:
Better Bouquet
Enhanced Flavours
The unique design helps to enhance both flavour & aroma
Aerates wine when filling or serving
Elegant brushed stainless steel base
Large spout for easy filling and smooth pouring
Capacity: Full Bottle – 25.4 oz (750 ml)
Dimensions: 5.5 x 5.5 x 11.4 in (14 x 14 x 29 cm)
Material: Borosilicate Glass & Stainless Steel
Packaging Size (WxDxH): 6.3 x 6.3 x 12.2 in (16 x 16 x 31 cm)