Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Open and griddle. With the BBQ sets PHOENIX and ARIZONA from KÜCHENPROFI you are prepared when the sun is showing. The highlight: The stainless steel grill accessories are waiting for their use in a stylish black aluminum case. Troublesome searching and gathering is no longer necessary, since everything is in place. Both sets have fork, turner, tongs, grill brushes and skewers in their luggage. The ARIZONA model also holds the Maiskolben holder. All grill helpers are high-quality processed, functional and presented in the suitcase appealing. By the way: The toolbox for grill professionals is also practical when you are using a public barbecue area with friends or family.
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