Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Protect delicate glassware and dinnerware with the KitchenAid Sink Mat. Softly cushioned, this sink mat will be a protective layer to ensure your washing up stays damage-free and your sink will also be less likely to suffer any scratches or chipping.
It is designed with feet at the base, allowing for optimal water flow and aeration, avoiding any unwanted damp odours. The pattern on this mat allows for three hole cutaways - both centred and off centred - to accommodate all drain openings. It’s made of heat-safe silicone up to 200°C / 392°F, so you can place hot pots and pans directly from the hob or oven onto it.
It is handwash only and includes a Lifetime Limited Warranty.
Key Features
Protects sink from scratches and glassware and dinnerware from chips
Soft-cushioned design
Made from heat-resistant silicone to 200C (F)
Features feet at the base; allowing for optimal water flow and aeration
Allows for three hole cutaways to accomodate most drain opening
Measures 29.5cm x 34cm (11.6" x 13.4")
Handwash only
Includes a Lifetime Limited Warranty and one-year hassle-free replacement
