Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Our mission is to combine exceptional old-world craftsmanship with modern technological advancements to make top quality knives and recognize IVO Cutlery as a leading manufacturer of cutlery in the global marketplace. IVO Cutlery focuses its facility on the development of a wide range of knives for the professional and home based user, utilizing only the finest materials in production. German stainless steel and advanced technological methodology are combined with a century of pride in the art of knife, resulting in superior cutting tools for each and every owner of our knives.
Make boning, dicing and chopping quick and simple with Ivo Shears. Our premium range of pork, poultry, seafood, and multi-purpose shears are made from high-quality stainless steel and incredibly sharp and durable.
German Stainless Steel ensures the use of the highest quality carbon stainless steel, durability and the ability to maintain sharp edges. It also gives extra robustness, making them more durable for long-term professional use.
Long-lasting and sturdy, our strong and durable products are built to last and resistant to damages. Able to withstand the rigours of commercial use.
Dishwasher safe products are essential for any hospitality business. Our dishwasher safe items are guaranteed to stand up against everyday commercial use rigors without compromising their original lustre or finish.