Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Modern, clean and built for everyday use, the G&S Otto Upside-Down Mill combines stainless steel styling with practical design. The clever upside-down mechanism keeps residual seasoning contained within the top of the mill when not in use, helping prevent mess on tables and benchtops.
Measuring 13.5cm in height, the Otto features a clear glass body paired with a brushed stainless steel top for a refined, contemporary finish. The adjustable grinding mechanism allows you to tailor the grind from fine to coarse for precise seasoning control. Available pre-filled with selected salts or peppercorns, or empty for your own blend, it offers reliable performance with polished presentation.
