GST Included.
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Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
The Essential Utensil
428 Swift Street
Albury, NSW 2640
| Monday – Friday | 9:00am – 5:00pm |
| Saturday | 9:00am – 4:00pm |
| Sunday | 10:00am – 2:00pm |
Order online and collect in-store for free. You'll receive an email when your order is ready for pickup.
Visit account.essentialutensil.au to start a return.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Online orders: (02) 6048 6162
In-store purchases: (02) 6021 8455
All products are covered by their respective Australian warranties. We facilitate warranty claims with the manufacturer on your behalf.
Gift cards are non-refundable. Bonus or bundled items must be returned with the original purchase, or their value is deducted.
Benefits
Classic curves, perfect proportions, and custom colours are just the start of what makes our ceramic reusable bottle so special.
Multi-award-winning product design
Triple wall vacuum insulated to retain heat or cold
Durable stainless steel bottle Ð made to last
Ceramic lined for a better taste experience
BPA free, fda & eu approved safe materials
Available with our easy-to-use straw lid
Dishwasher safe: base: hand-wash only; lid: yes
Microwave safe: no
428 Swift Street
The Essential Utensil - Albury
