Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
The Duralex Universal Tumbler 220ml is a versatile workhorse glass designed for demanding hospitality environments. Made in France from fully tempered Duralex glass, it offers resistance to impact and thermal shock. Its compact 220ml capacity suits water, juice, spirits and short cocktails, while the stackable design supports efficient storage and service.
Dishwasher and microwave safe, it delivers long-term reliability for bars, cafés, and commercial venues.
Duralex products are made from soda-lime glass and produced using recycled materials. Duralex continues to reduce transport emissions and minimise energy use through state-of-the-art furnace technology.