Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
The D-Still Unbreakable Alex Highball 315ml Polycarbonate Glass combines the classic look of glass with the strength and durability of premium polycarbonate. Designed for busy hospitality venues, bars, restaurants, hotels, and outdoor service areas, it provides a safe and reliable alternative to traditional glassware. Its shatter-resistant construction makes it ideal for high-traffic environments where safety and durability are essential.
Perfect for outdoor dining, poolside service, events, and licensed venues, this unbreakable highball glass maintains excellent clarity while reducing the risk of breakages. The 315ml capacity is ideal for serving cocktails, soft drinks, and mixed beverages, making it a practical choice for professional hospitality settings that require durable, long-lasting drinkware.
