Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Chef Inox provides a comprehensive range of Barware utensils, dispensers and accessories, suitable for all hospitality environments.
Non-Slip surfaces are perfect for preventing slippages of glassware and dinnerware for ease of carrying. Durable and versatile, this non-slip range will withstand the rigours of commercial use.
Crafted from food-grade materials, our Food Safe products are free from toxins and harmful substances. Smooth finishes and seamless design eliminates bacteria for long-term use and safety.
Long-lasting and sturdy, our strong and durable products are built to last and resistant to damages. Able to withstand the rigours of commercial use.
Hand wash only, not dishwasher safe. We recommend, where possible, to wipe with a damp cloth or sponge and leave to air dry. Do not submerge in water or leave in direct sunlight, as this may cause the tray to warp.
