Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Designed and created with the professional in mind, Chef Inox delivers a premium range of servingware to enhance your menu presentation. Proudly Australian and backed by many decades of experience, Chef Inox uses only the highest quality materials, creating serving solutions built for long term commercial use.
Luxe and modern, Brass adds glamour and a stunning pop of colour. Brass delivers beautiful brilliance with metallics, brings a contemporary flair, and enriches any setting.
PVD coating is a stunning finish initially developed for the jewellery industry. Extremely durable and hard-wearing, PVD coatings offer long-lasting lustre and scratch resistance. The decorative treatment is food safe and hand wash only to extend the long-term brilliance.
Hand washing is recommended to preserve life and a new look and feel. Hand washing avoids scratching and abrasions and keeps original finishes in pristine condition for lasting visual appeal.
