Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
AM Heat chafing fuel willkeep your food at the correct temperaturefor either4 or 6 hours. In addition, am heat chafing fuel isnon-hazardous, non combustible, can beburned safely in both indoor and outdoor buffetsandproduces no odour.
Fuel Type: Diethylene Glycol
Longer burning hours
Non flammable and non hazardous (no storage or transportation restrictions)
Resealable and reusable
Visible flame
User friendly and safe
Pure D.E.G, which makes our products uniquely odourless
Safe and reliable, our chafing fuel range is non-hazardous and will not combust if spilled. Containing high-quality Di Ethylene Glycol fluid, this non-hazardous range can be transported without risk.
Able to be relit when closed correctly for prolonged use. Featuring a resealable cap, this range can be reused for more than one event, making it safe, reliable and easy to use.
Able to be used more than once, this range is reusable when closed correctly. Featuring a twist-on cap, this range is safe, reliable and easy to use.
