Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Our 30cm dual-handled flat bottom wok is not only a high performance wok. No synthetic coatings - just clean, seasoned Aussie iron! Induction compatible.
100% made in Australia, from clean Aussie iron. Wrought from a single sheet of clean Australian iron, and manufactured in Sydney.
Suitable for all heat sources, indoors and out. From the stovetop, into the oven, and outdoors in the pizza oven or over the campfire.
No synthetic, toxic coatings. You won't find any toxic chemical coatings on our pans. Just clean iron with real natural seasoning, as it's been done for centuries.
Seasoned for you. Our iron pans come naturally seasoned with non-GMO rice bran oil, so you can get straight to cooking. This is not a synthetic coating, so the seasoning will change and develop with every cook! That's the beauty of seasoned iron - it's forever renewable.
Multi-century warranty. Say hello to your new family heirloom! This pan will be the centre of your family meals, for generations to come.
Our AUS-ION™(wrought iron) and our nöni™(non-nickel stainless steel) ranges are designed to complement each other. Together they will cover all of your cooking needs and each have their own unique advantages. Familiarise yourself with the two rangeshere.