Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Wine Taster: - The wine taster has been specifically developed with rounded bowls and narrow sides to allow the wine to be swirled easily without any spillage. The rim helps contain all the delightful aromas and enhances the appreciation. These glasses are scientifically designed to be used across a broad range of wine styles.
Tulip & Twist: Our wide selection of champagne flutes will assist you to find the perfect match. From long, skinny bowl and thin stem, through to wide bowl options that narrow at the top our flutes will allow the bubbles to rise, with better aeration
V-Line: These wide range of cocktail and martini glasses are the perfect complement to any classic cocktail. The wide variety of shapes will create interest and a unique presentation within any venue.
