Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Prepare matcha tea the authentic way with the Avanti® Bamboo Matcha Whisk & Scoop Set. Used in Japanese tea ceremonies for centuries, these tea accessories are a must have for any matcha tea lover. The traditional whisk (Chasen) and scoop (Chashaku) are each handcrafted from a single piece of environmentally sustainable bamboo. The purpose of the whisk is to mix and aerate the matcha, giving it a rich and creamy froth and creating a lump free tea. The scoop measures out the perfect amount of your matcha powder as well as stirring your matcha when it settles.
USE & CARE
Soak whisk tines (prongs) in cold water for 1-2 minutes before first use. The whisk should be cleaned and dried after each use. To clean the whisk, fill a bowl with clean lukewarm water and rotate the whisk. Then rinse it gently with clean water. Never use washing up liquid. After rinsing, stand the whisk on its base so the tines are sticking up to air dry. Store in a well-ventilated area and not in the container. Avoid direct sunlight. Wipe scoop clean with paper towel.