Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Half spatula, half tongs — all the control you need.
The Cuisena Grip & Flip is the one tool that replaces two. Slide it under a delicate fish fillet, then flip it with confidence — no fumbling, no second utensil. Whether you're turning a perfectly golden pancake or wrestling a burger off the grill, the wide nylon head gives you the lift and grip to get it done cleanly.
Made from high-quality, food-grade nylon, it's gentle on non-stick and ceramic cookware — no scratching, no worrying. The ergonomic handle sits comfortably in your hand through a full Sunday brunch or a weeknight stir-fry.
The kind of tool you reach for without thinking. The kind that earns a permanent spot in your utensil jar.
Features
2-in-1 grip and flip — lifts, turns, and grabs in one motion
Food-grade nylon — safe for all cookware including non-stick and ceramic
Ergonomic handle for comfortable, controlled use
Versatile — perfect for eggs, pancakes, fish, burgers, steaks, omelettes and more
