Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Benefits
Our beautifully designed solution to single-use takeaway cups. Classic curves, perfect proportions, and custom colours, are just the start of what makes our ceramic reusable cup so special.
Multi-award-winning product design
Triple-wall vacuum insulated to keep your drink hot (or cold)
Premium stainless steel cup thatÕs durable and made to last
Ceramic lined for pure flavour & aroma
Easy to use one-handed when youÕre on the go
Spill & leak resistant for mess-free travel
Fits standard cup holders
BPA free, made from FDA & EU approved safe materials
Dishwasher Safe: base: hand-wash only; lid: yes
Microwave safe: no
