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Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
The Essential Utensil
428 Swift Street
Albury, NSW 2640
| Monday – Friday | 9:00am – 5:00pm |
| Saturday | 9:00am – 4:00pm |
| Sunday | 10:00am – 2:00pm |
Order online and collect in-store for free. You'll receive an email when your order is ready for pickup.
Visit account.essentialutensil.au to start a return.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Online orders: (02) 6048 6162
In-store purchases: (02) 6021 8455
All products are covered by their respective Australian warranties. We facilitate warranty claims with the manufacturer on your behalf.
Gift cards are non-refundable. Bonus or bundled items must be returned with the original purchase, or their value is deducted.
Introducing the i-hook Handy Basket, the ultimate solution for organizing large items in the bathroom, kitchen, and laundry. This innovative product is part of the i-hook Stainless Steel range, celebrated for its premium Stainless 304 construction. This material guarantees rust resistance and a sleek, enduring shine.
Measures 10cm (D) x 35cm (W) x 17cm (H) with a pad size of 7.5cm x 22cm, offering ample storage space.
Made from Stainless 304, ensuring exceptional rust resistance and a beautiful shine.
Clean and dry the surface, remove the plastic film from the back, press firmly to adhere, and wait 24 hours for maximum strength. When removing, peel from one corner.
Wash under cold water using only your hands. Avoid cleaning agents, cloths, or scourers to maintain the adhesive layer.
Suitable for tiles, glass, steel, aluminum, melamine, plastic, and polished timber.
Designed to be washable, non-marking, and invisible, blending seamlessly into your space.
The i-hook Handy Basket combines practicality with modern aesthetics, making it the perfect addition to keep your spaces organized and stylish. Enhance your home with this functional and elegant storage solution today!
428 Swift Street
The Essential Utensil - Albury
