Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
ZWILLING PROFESSIONAL 'S' knives are the classic knives for the professional kitchen, standing out by their high-quality, traditional design. The SIGMAFORGE structure of the knives means they are precision forged from a single piece of no-stain special formula steel, delivering optimum strength and balance, the blade runs entirely through the handle.
All Professional 'S' blades have undergone a specialised FRIODUR ice-hardening process, ensuring robust durability and flexibility, with a long-lasting sharp blade which will not stain or chip
Blades are approximately 55-57 HRC Rockwell for extreme hardness and corrosion-resistance
V-edge honing with laser-controlled precision ensures the blade is sharpened to a 30° angle, guaranteeing outstanding performance in the most demanding conditions as a result of the initial sharpness of the blade
The handle and bolster are ergonomically aligned for precision handling when cutting, featuring a slim, traditional 3-rivet handle design with a full tang and bolster with slip resistance for safer control
