Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Optimising the flavour of your favourite loose leaf teas
Make the most of your favorite loose leaf tea with the OXO Tea Infuser Basket. The large-capacity stainless steel basket is calibrated for maximum flavor extraction and shaped to sit nicely in your mug. The etched hole pattern keeps even the tiniest tea particles contained, while the dual-function lid retains heat and doubles as a drip tray to reduce mess. Stay-cool silicone touchpoints ensure the entire brewing experience is a ritual you savor.
The OXO Brew Tea Infuser Basket optimizes the flavor of your favorite loose leaf teas
Stainless steel construction and fine, etched hole pattern keeps fine tea leaf particles contained
Large basket size allows tea leaves to expand and fits nicely in mugs
Dual-function lid retains heat and serves as a drip tray
Non-slip design and silicone touchpoints remain cool to the touch
