Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Tritan™ by Eastman – tough, clear, BPA free stain proof material
Prepara Latchlok Food Storage containers use an interior silicone gasket system to create a firm watertight and airtight seal. The perfect solution for at home or on the go! Simply pack your meal for work, school, or wherever, and easily reheat when you are ready to eat. Crafted with Tritan™ material with a glass like look and feel, Latchlok won’t chip or crack, and is odor and stain resistant. Our unique patent pending latch and ventilation system allows you to cook and reheat in the microwave in half the time, in double decker stackable containers! Latchlok is designed with an innovative spout feature for precise pouring of liquids. The innovative lid lift provides an ergonomic finger recessed area to help you easily lift the lid. The latches slide to the center position to lock, and back to the outer positions to unlock and open the vents for microwaving. Containers are designed to stack securely to create modular configurations. Simply stack them in any configuration to suit your space for consolidated refrigerator storage. Latchlok is dishwasher and freezer safe.
