Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Keep your knives performing at their best with the Mac Ceramic Sharpening Rod (SR-95BK). Made in Japan, this 24 cm ceramic rod gently hones and realigns edges, helping blades stay razor sharp between full sharpenings.
24 cm length – versatile size for both professional and home kitchens
Medium 1200 grit surface – smooths and polishes edges for a fine cutting finish
Ceramic construction – harder than traditional steel rods for faster, more effective honing
Daily maintenance tool – ideal for restaurant use or occasional home touch-ups
Black handle design – provides a secure grip and comfortable control
Rust-free material – unlike traditional steels, ceramic will never corrode
Durable and precise, this honing rod is designed to maintain a razor-sharp edge and extend the life of your knives. Please note: ceramic is fragile and should be handled carefully to avoid chips or breaks.
