Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Spare Part – Fits 4-Compartment or 5-Compartment Tapas Trays
Lost or damaged your outer box? This genuine Yumbox Tapas replacement shell is designed to fit either the 4-compartment or 5-compartment Tapas tray inserts (sold separately), letting you extend the life of your Yumbox without needing to buy a whole new set.
Compatible with Yumbox Tapas tray inserts (4 or 5 compartment)
Durable, lightweight, and impact-resistant construction
Leakproof silicone-lined lid keeps food fresh and prevents spills
Secure latch closure for easy, reliable sealing
BPA-free, phthalate-free, and food safe
Handwash only to protect the leakproof seal
Tray insert not included. Ideal for rotating clean trays or replacing a worn outer case while keeping your lunch system complete and functional.
