Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Replace a lost or damaged case without replacing the whole lunchbox. This authentic Yumbox Snack outer box is designed to fit the Yumbox Snack 3-compartment tray insert (sold separately), helping you keep your lunch system fresh, functional, and waste-free.
Compatible with the Yumbox Snack 3-compartment tray only
Durable, lightweight shell with a leakproof silicone-lined lid
Easy-to-use latch ensures a tight seal for freshness and transport
Perfect for rotating trays between meals or replacing worn parts
BPA-free, phthalate-free, and made from food-safe materials
Handwash only to maintain leakproof integrity
Tray insert not included. This is a genuine spare part for Yumbox Snack models — not compatible with other Yumbox styles.
