Standard: Flat rate $12.95 (inc. GST) for orders $150 and under.
Free Shipping: Orders over $150.
Express: $24.95 at checkout.
Rates may vary for bulky, fragile, or remote-area items. We'll contact you if additional costs apply.
Dispatch & Delivery
Orders dispatched same day or within 1 business day.
Tracking emailed once shipped.
Delivery timeframes are carrier estimates and not guaranteed.
Express Shipping
Express uses a priority courier with prioritised dispatch and support. Delivery timeframes are not guaranteed.
Backorders
Some items may be backordered. If unavailable, you can wait, receive a partial shipment, or cancel for a refund. Split shipments are sent at no extra charge.
International
International shipping available worldwide. Rates calculated at checkout.
United States: All duties and tariffs prepaid by TEU.
All other countries: Duties and taxes are the customer's responsibility.
Shipping Damage
Report damaged items within 72 hours of delivery with photos of the item, carton, packaging, and label. Approved claims resolved by refund or replacement.
Exchange or store credit available if the item is unused and in original packaging. Refunds are not available for in-store change of mind.
Faulty or Damaged Items
If your item arrives damaged or becomes faulty under normal use, contact us for a refund, replacement, or repair. We cover return shipping for faulty items.
Refresh your lunch box with the Yumbox Original Exterior Box — the genuine outer shell designed to fit the 6-compartment Yumbox Original tray insert. Ideal as a replacement or spare, this durable case features the same leakproof design and vibrant look that makes Yumbox a favourite for kids and parents alike.
Compatible with the Yumbox Original 6-Compartment Tray Insert (sold separately)
Leakproof silicone-lined lid seals food in each compartment
Lightweight, compact, and perfect for school or on-the-go meals
Made from BPA-free, food-safe materials
Easy to open and close with secure latch
Handwash recommended to preserve seal and lid performance
Please note: This is the exterior box only. Tray insert not included.
